From proactive maintenance to emergency issue resolution, our comprehensive support services ensure your technology works when you need it most.
Whether you need ongoing maintenance or emergency assistance, we provide flexible support options tailored to your needs.
Quick resolution of issues through secure remote access. Perfect for software problems, configuration changes, and troubleshooting.
Hands-on assistance at your location for hardware issues, network setup, and complex troubleshooting that requires physical presence.
Stay ahead of problems with continuous monitoring and preventive maintenance that keeps your systems running smoothly.
Critical issues demand immediate attention. Our emergency response team is ready to handle urgent situations 24/7.
Empower your team with comprehensive training and detailed documentation for your IT systems and processes.
Regular performance tuning and optimization to ensure your IT infrastructure operates at peak efficiency.
Reliable support for Southeast Oklahoma businesses — without worrying about the meter
Reliable help when you need it
"If something goes wrong, you know exactly who to call."
Ideal for:
Small offices that want a trusted IT contact for questions, guidance, and occasional issues.
More hands-on support
For businesses that depend on their systems daily.
Ideal for:
Businesses that want problems solved quickly without repeated approvals or surprise invoices.
Ongoing IT partnership
"IT support that feels like part of your team."
Ideal for:
Public utilities, offices, and organizations that want IT built into their operations.
Phone support covers troubleshooting, guidance, and issue diagnosis. If an issue requires extended hands-on work (remote or onsite), you'll be notified before any included time is used or additional charges apply.
Not sure which plan is right for you? Let's talk
Compare all three plans side-by-side and share with your team
Questions about which plan is right for you? Let's talk
A streamlined approach to resolving your IT issues quickly and efficiently
Reach out via phone, email, or our support portal. We're available 24/7 for urgent issues.
Our team quickly assesses the issue, determines priority level, and creates a resolution plan.
We work to resolve the issue remotely when possible, or schedule an on-site visit if needed.
We document the solution, ensure you're satisfied, and provide recommendations to prevent future issues.
We understand that every minute counts when you're facing an IT issue. That's why we commit to rapid response times based on the severity of your situation.
First-Call Resolution Rate
Most issues are resolved on the first contact, minimizing disruption to your business operations.
Join hundreds of satisfied businesses who trust RC IT for reliable, responsive, and professional IT support services.